This is the start of a weekly post on what I have been reading or listening to over the week.
Book am I reading?
“In the end, the most important part of overcoming resistance is to prevent it from becoming frozen in place. That’s why I must always avoid “resisting the resistance.” I may win the argument, but I may also place the clients in a position where changing their mind is a form of “losing.” The risk of losing face in the here-and-now always seems bigger than the risk of losing a million dollars in the there-and-then.”
There is little to gain by ‘scoring points’. The aim should be to keep dialogue open if you are going to be effective. If you experience resistance, acknowledge it, listen. If you push too hard you may make it too hard for change to happen.
Podcasts I Listened To
I listen to podcasts on the way into work, when I walk at lunch, on the way home, when I cook, basically when ever I can. Here is a selection of the episodes I listened to that are worth mentioning. Continue reading “Handpicked: My Week of Learning”