Tag: BA

Tell Me About A Time When … I Presented on Storytelling to the Brisbane BA Meetup

On By Heath LympaneyIn Communication, Decisions, Presentations1 Comment

Last night facilitated the monthly Brisbane Business Analysts Meetup on Storytelling.

Why? 

Well the more I learn about organisational story telling, the more I think it is a useful tool for a Business Analyst. I wanted to share this thought, and my experience learning about storytelling, with my peers.

Below is the script I wrote in preparation for the talk. Unfortunately, or fortunately, the talk was not recorded.

I veered off script immediately, as I knew I would. I embellished the talk with additional anecdotes and stories throughout. These are not captured here … as …. well … I can’t remember what they were … the impulse to tell a story welled up inside by and a story snuck out …

However, the structure of the talk below holds, and the key messages I wanted the audience to walk away are included.

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Do you Assume?

On By Heath LympaneyIn Behaviour, Business Analyst, Communication, Documentation

Have you been somewhere with no internet access and tried listening to music?

Chances are you encountered the same frustrating problem I did last week.

I was holidaying with my family near Coffs Harbour in New South Wales, Australia. There was a 3G signal, but it was weak and intermittent in our accommodation. The resort had WiFi in communal areas, but that does not help when you want to listen to music in your villa.

On opening Spotify I would have to wait what felt like a minute or more while it tried to connect to the internet. Often failing. Then it would present me with my downloaded playlists.

The ability to download music is the main reason I subscribe to Spotify. For precisely these moments. When network connectivity is an issue, for example when on a train or in a car, and to limit data usage.

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When everything fees like a Root Cause

On By Heath LympaneyIn Asking Why?

I am preparing a talk on Jobs-to-be-Done for the Brisbane Business Analysts Meetup in March.  For this particular talk, I am re-telling the Milkshake Story as told by Clayton Christensen to introduce the mental model of a Job to my fellow Business Analysts.

I know what it means to me and how I apply it to work. That is what I plan to share.

As I work on it the same thought keeps popping into my head.  How is this different to a Root Cause Analysis? Essentially how is this any different to asking a lot of why’s to get to the important point.

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